Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bagdrop.co.in and use our services.

Privacy Policy Promise

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Bagdrop Logistics Solutions.

Here is our promise to our individual customers:

• We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
• We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
• We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
• We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
• We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other companies’ use of customer information.
• Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
• We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, passport details, payment information, and other details provided when you book travel services.
• Non-Personal Information: IP address, browser type, device information, and browsing activity on our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, gather information about your use of our website, and deliver personalized content.

How We Use Your Information

• Booking and Managing Travel Services: To process your bookings, provide customer support, and manage your travel arrangements.
• Personalization: To personalize your experience and offer tailored recommendations.
• Communication: To send you updates, promotional materials, and other relevant information.
• Improving Our Services: To analyze website usage, enhance our offerings, and improve customer experience.

How We Share Your Information

• Service Providers: Third-party vendors who assist in providing travel services, processing payments, and delivering communications.
• Business Partners: Trusted partners who offer related services or promotions.
• Legal Requirements: Authorities or legal entities when required by law or to protect our rights and interests.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

• Access and Correct Your Information: Request access to your personal data and correct any inaccuracies.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Email: info@bagdrop.co

Phone: +91 63 5711 5711 | +91 63 5733 5733